Return Policy

Return & Exchange Policy

Thank you for shopping with Foreign Luxury Watch. Customer satisfaction is our priority. Please read our Return & Exchange Policy carefully before requesting a return.

Return Period

You may request a return within 30 days of receiving your order.

Return Eligibility

To qualify for a return, the item must:

  • Be unused and in its original condition.

  • Include all original tags, accessories, and packaging.

  • Be returned with the purchase receipt or proof of purchase.

How to Request a Return

To initiate a return, please contact us:

Email: info@foreignluxurywatch.com
Phone: 01794442000

Once your request is approved, we will provide instructions for returning the item. Returns sent without prior approval will not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order immediately upon delivery.

If you receive:

  • A damaged item,

  • A defective product,

  • Or the wrong item,

please contact us as soon as possible so we can evaluate the issue and provide an appropriate solution.

Non-Returnable Items

The following items are generally not eligible for return:

  • Custom or personalized products

  • Sale or clearance items (unless otherwise stated)

  • Gift cards

Exchange Policy

If you wish to exchange your item:

  • The exchange request must be made within 3 days of delivery.

  • The item must be unused and in brand-new condition.

  • The original box, packaging, manuals, warranty cards (if applicable), and all accessories must be included.

  • Return shipping costs are the responsibility of the customer.

Refunds

After receiving and inspecting your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be processed to your original payment method within 10 business days. Processing times may vary depending on your bank or payment provider.

Return Refusal

We reserve the right to refuse any return if:

  • The item shows signs of wear or use.

  • Parts, accessories, or packaging are missing.

  • The item is not returned in its original condition.

For any questions regarding returns or exchanges, please contact us.

Foreign Luxury Watch
Email: info@foreignluxurywatch.com
Phone: 01794442000